Proper maintenance of your Evolis Agilia card printer is essential to ensure sharp, high-quality prints and extend the life of your printer. The printer is equipped with a cleaning warning system that alerts you when cleaning is required. Ignoring maintenance can void your print head warranty and cause print defects.

Key Maintenance Steps

Cleaning the Cassettes

• Press the power button twice to activate the cleaning wizard on the LCD touchscreen.

• Open the card feeder, remove all cards, and set the card thickness selector to 50mil–1.25mm.

• Remove the printing ribbon and retransfer film from the cassettes.

• Use a swab impregnated with isopropyl alcohol to clean all pins on each cassette.

• Continue with the cleaning cycle as guided on the touchscreen or Evolis Premium Suite.

Cleaning the Print Head

• Open the printer door and locate the print head.

• Gently rub the black dotted line area of the print head with an alcohol-impregnated swab.

• Avoid touching the print head directly or letting metal/sharp objects contact it.

Running Cleaning Cycles

• Insert adhesive cleaning cards (with adhesive side up) into the rear output slot.

• The printer automatically runs the cleaning process and then ejects the used card.

• Reinstall ribbons, film, and cassettes, and reset the card thickness selector before resuming printing.

• Always wait about 2 minutes post-cleaning for alcohol evaporation to prevent damage.

Advanced Cleaning

• Recommended after every 4,800 cards printed.

• Includes additional cleaning of print head rollers and transport rollers with T-cards and adhesive cards.

• Follow on-screen instructions in the LCD touchscreen or use Evolis Premium Suite software.

Additional Maintenance

• Clean the dust filter annually using a gas duster.

• Print technical test cards to monitor printer health and identify issues.

• Adhere to all maintenance alerts and cleaning intervals to keep the warranty valid.
  

Following this cleaning and maintenance guide helps maintain the Evolis Agilia's excellent print quality and reliability, reducing downtime and repair costs.