Free Delivery - For orders that are SGD$500 and above.
Self-Collection - For orders that are SGD$500 below, you may come to our office for self-collection.
During the checkout process, please ensure you provide accurate shipping information, including your address and postal code, to avoid any delivery complications.
The cost of shipping is determined by factors such as the shipping method you select, the weight and dimensions of your order, and your shipping destination. The exact shipping charges will be calculated and displayed at the checkout before you confirm your order.
The estimated delivery times for each shipping method may vary. While we make every effort to process and dispatch orders promptly, please note that delivery times are approximate and may be affected by factors beyond our control, such as weather conditions and carrier delays.
All orders are typically processed within 3-5 business days after the date of purchase. This processing time includes order verification, item packaging, and handover to the selected carrier. Please note that this applies to both local pickup and delivery.
To avoid any delivery issues, please provide a complete and accurate shipping address during the checkout process. Verify that all information is correct, including postal codes, apartment or suite numbers, and any specific delivery instructions.
If you encounter any issues with the delivery of your order or experience delays beyond the estimated delivery time, please contact our hotline at 63541650 or send us an email at sales@alcglobal.com. We will investigate the matter and keep you informed of any developments.
If you have any questions or need further clarification about our shipping and delivery policies, please don't hesitate to get in touch with our hotline at 63541650 or send us an email at sales@alcglobal.com.
